Teachers can affect our eternity. In fact, it’s hard to tell where the influence stops, if at all, even many years later. On today’s social web, our values appear front and center. As the saying goes, reputation is everything and there are social media lessons to be learned from our days in gym class.
Not every teacher has a profound effect but most of us remember what it was like in PE. My teacher was a short, spunky lady named Mrs. Betty Bruno. I was a cheerleader in high school (I know, you’d never guess it…LoL) and Betty was our PE teacher and coach. Mrs. Bruno’s leadership took us to many championships.
The best teachers teach from the heart and Mrs. Bruno’s lessons continue to resonate in my world today.
I learned each of these from Mrs. Bruno. Let me know how many resonate with you.
Marketing in the social era can be scary, especially if you’re new. People don’t know what to post or where to even start. The smart thing to do is begin with a strategy (not tactics). Then, keep failing until you succeed.
Whatever you do, don’t do nothing. You need to be where your customers are, and that’s social media.
Take a look around and you’ll see lots of noise urging you to, “Buy our social media solution.” Don’t believe everything you hear. Social media and managing your digital reputation takes hard work, commitment, talent and a budget.
There will be obstacles but none that can’t be overcome. Once you’re on the right path, you’ll find your sweet spot.
Social media succeeds because we are social animals. Sharing great information with other humans is embedded in our DNA.
Enthusiasm plays a major role in a company’s culture. Empower your employees to create content for your social channels. An enthusiastic team is contagious. Customers will catch it and spread the awesome.
The same is true for your company brand. It’s no longer viable to just advertise low prices or great service. Your brand is what consumers tell each other it is.
Social media affords you the opportunity to show proof of what makes your company unique – to illustrate why customers continue to choose you over the competition.
Many companies still put a lot of weight on how many Facebook fans or Instagram followers their competitors have and they judge themselves by it.
What matters today in social media is a highly-engaged audience who want to talk about you to their friends. It’s better to have a smaller, engaged group than thousands of followers who’ll never think about becoming customers.
Keep score on yourself. Set goals, track KPI’s and measure your progress. That’s how you succeed in social media.
Oh, I can’t begin to tell you the facial expressions I’ve seen when business owners bring up the subject of social media. Whether you agree or not, having fun on social media is one of the keys to success.
Drop your preconceived ideas and let’s go have some fun!
I had a client last week that got their first “hater” on their Facebook page. We rode out the storm by remaining patient. Very often, just having faith that your regular, engaged fans will right the ship is all that’s required. It worked this time and they proved to themselves that social media can boost company image.
In the future, there will be other haters, but each time you experience these situations, you become better at recognizing how to handle them.
With a developed social media strategy, you can engage customers on social media.
Many companies and individuals I talk to say they “Have to be on social media because everyone else is.” While that’s true, they’re limiting themselves by not making an investment. Isn’t your business worth more than half the effort?
Social media is a seismic shift for all business. It’s turning companies, especially retail, upside down because operations must be restructured to accommodate customers’ expectations.
Wherever you are right now is a good place to start. It’s a moving target and taking swift action matters. Don’t just stand there. Ready. Set. Go.